Phone System |
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Phone network integration |
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- PSTN Support via FXO ATA |
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Automated Attendant (DTMF & Speech-based) |
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- User Directory |
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- Frequently Asked Questions |
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- Nicknames |
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- Easy Access to Live Operator |
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- Customizable Prompts |
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Call forwarding to external phone numbers |
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- Specific external phone numbers treated as
internal phones |
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Incoming Call Direct Access (similar to DID) |
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Call forwarding to internal lines |
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Personal external line impersonation |
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(e.g. employee's cell phones) |
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PA System Integration |
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Voicemail |
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Built-In Voicemail system |
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Voicemail-to-email forwarding |
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Voicemail Retrieval over the Phone |
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Approximately 1,000 Minutes of |
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Voicemail Storage |
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PC Integration |
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Contacts |
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- Outlook integration |
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- Windows Contact / Windows Address |
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- Incoming call notification |
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Employee directory |
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Configuration |
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- Easy customization by the end-user |
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- Call forwarding rules management |
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Administration |
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Seamless self-setup & administration |
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- Auto-discovery of phones and phone-line
adapters |
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- Wizards for phone and service
configuration |
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- Reserve lines for inbound calls |
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Ongoing operations |
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- System status monitoring |
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- Voicemail usage summary |
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- System settings backup & restore |
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